History | Who Are We?
MH Billing Services, LLC was established in August 2015 and became a limited liability company in the state of Virginia in March 2016. Waqia Richardson, our owner, initiated her journey in the mental health field in December 2011 and realizing there was a pronounced need for medical billing providers who specialize in mental health billing. MH Billing Services, LLC’s endeavor began with a medium-size private mental health provider and our clients have predominantly increased through referrals. Subsequently, just as our clients have increased, so has our number of highly qualified staff.
We pride ourselves on hiring staff members who have a background in the human services field and medical billing so our clients have the ability obtain essential knowledge from both aspects of the business. Collectively our staff has over 20 years of experience in these fields. MH Billing Services, LLC believes in cultivating relationships and building trust with our clients from the very first time we initiate contact. Our staff are always transparent and honest in all that’s done. We understand finances is the one driving force to maintain a success company, and it’s important to establish a significant level of trust prior to the commencement of services.
MH Billing Services, LLC assists mental health practices by processing insurance claims on the client’s behalf. Currently, we obtain 98% of remittance on the initial claim submission. If for whatever reason a claim gets denied and it’s due to an error on our behalf, we will reprocess the claim at no fee to the client. MH Billing Services, LLC prides itself on providing quality services, remaining transparent and keeping clients denied claims at a minimum.
HIPAA, the Health Insurance Portability and Accountability Act was established to protect certain confidential patient information. MH Billing Services, LLC understands the importance of complying with the rules and regulations outlined in this act. We have outlined the roles and responsibilities of the client and our company in our Business Associate Agreement which is signed and given to all clients at the initiation of services. It has always been our goal to protect the privacy of all patient/client accounts.